Shipping policy
Shipping Policy
1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, it will be shipped to your provided address.
2. Shipping Time
Delivery time depends on your location:
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Domestic Shipping (within India): 3–7 business days
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International Shipping: 7–15 business days
Please note that delivery times are estimates and may vary due to external factors such as weather, courier delays, or customs clearance.
3. Shipping Charges
Shipping charges are calculated at checkout based on your location and order value.
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Free shipping may be available on selected orders or promotions.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your shipment status.
5. Shipping Partners
We work with reliable courier services to ensure safe and timely delivery of your orders.
6. Delays in Delivery
In case of unexpected delays, we will notify you as soon as possible. We are not responsible for delays caused by:
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Natural disasters
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Public holidays
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Courier service issues
7. Incorrect Address
Please ensure that your shipping address is correct. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
8. Lost or Damaged Items
If your order is lost or arrives damaged:
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Contact us within 48 hours of delivery
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Provide order details and photos (if damaged)
We will investigate and provide a suitable resolution.
9. International Shipping (if applicable)
Customers are responsible for any customs duties, taxes, or import fees that may apply in their country.
10. Contact Us
If you have any questions about shipping, feel free to contact our support team.
This shipping policy is subject to change without prior notice.